Privacy Policy

How we collect, use, and protect your personal information

Introduction

At Zenvivion.shop ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment information when you subscribe to our services.
  • Account Information: Username and password when you create an account.
  • Usage Information: How you interact with our website, which pages you visit, and features you use.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Communication Information: Any messages, emails, or other communications between you and us.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Develop new products and services
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with our legal obligations

Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
  • Business Transfers: We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information to comply with applicable laws and regulations, respond to a subpoena, legal order, or government request.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about cookies, please see our Cookie Policy.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

Your Data Protection Rights

Depending on your location, you may have the following rights:

  • The right to access, update, or delete the information we have on you
  • The right of rectification - to have your information corrected if it is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right of restriction - to request that we restrict the processing of your personal information
  • The right to data portability - to receive a copy of your data in a structured, machine-readable format
  • The right to withdraw consent at any time, where we relied on your consent to process your personal information

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Last Updated: May 15, 2025

Contact Us

If you have any questions about this Privacy Policy, please contact us:

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